Privacy policy

1.General Information

In accordance with Article 13 of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (GDPR), we inform you that:

This policy applies to the www website, operating at the URL:

The operator of the website and the Data Controller is: Vitron sp. z o.o., ul. Szosa Baranowicka 119, 15-523 Białystok, Grabówka

The operator’s contact email address:

The Operator is the Administrator of your personal data with respect to the data voluntarily provided in the Service.

The Service uses personal data for the following purposes:

Handling inquiries through the form

The Service acquires information about users and their behavior in the following ways:

By data voluntarily entered into forms, which are then entered into the Operator’s systems.

By saving cookie files (so-called “cookies”) in end-user devices.

2.Selected Methods of Data Protection Used by the Operator

The places for logging in and entering personal data are protected in the transmission layer (SSL certificate). As a result, personal data and login information entered on the site are encrypted on the user’s computer and can only be read on the target server. The Operator periodically changes its administrative passwords. An essential element of data protection is the regular updating of all software used by the Operator to process personal data, which specifically means regular updates of software components.

3. Hosting

The Service is hosted (technically maintained) on the servers of the operator:

4.Your Rights and Additional Information on How Data is Used

In certain situations, the Administrator has the right to transfer your personal data to other recipients, if necessary to fulfill the contract concluded with you or to fulfill the obligations incumbent on the Administrator. This applies to the following groups of recipients:

persons authorized by us, employees and associates who must have access to personal data to perform their duties, the hosting company, companies providing mailing services, companies providing SMS messaging, companies with which the Administrator cooperates in terms of its own marketing, couriers, insurers, legal offices and debt collectors, banks, payment operators, public authorities.

Your personal data processed by the Administrator will not be kept longer than is necessary to perform the related activities specified by separate regulations (e.g., regarding accounting). In terms of marketing data, the data will not be processed for longer than 3 years. You have the right to request from the Administrator: access to personal data concerning you, rectification, deletion, restriction of processing, and data portability.

You have the right to object to the processing indicated in sec. 3.3 c) against the processing of personal data for the purpose of performing legally justified interests pursued by the Administrator, including profiling, provided that the right of objection cannot be exercised if there are valid legally justified reasons for processing, overriding your interests, rights, and freedoms, in particular for establishing, pursuing, or defending claims.

Actions of the Administrator are subject to a complaint to the President of the Personal Data Protection Office, ul. Stawki 2, 00-193 Warsaw.

Providing personal data is voluntary, but necessary for the operation of the Service.

In relation to you, actions may be taken consisting of automated decision-making, including profiling, for the purpose of providing services within the framework of the concluded contract and for the Administrator to conduct direct marketing.

Personal data is not transferred to third countries within the meaning of the regulations on the protection of personal data. This means that we do not send them outside the European Union.

5.Information in Forms

The Service collects information voluntarily provided by the user, including personal data, if provided.

The Service may record information about connection parameters (time stamp, IP address).

In some cases, the Service may save information that facilitates the linking of data in the form with the user’s email address filling out the form. In such a case, the user’s email address appears within the URL of the page containing the form.

Data provided in the form is processed for the purpose arising from the specific form’s function, e.g., to process a service request or commercial contact, registration of services, etc. Each time, the context and description of the form clearly inform what it is used for.

6.Administrator’s Logs

Information about user behavior on the service may be subject to logging. This data is used for the administration of the service.

7.Key Marketing Techniques

The Operator uses statistical analysis of traffic on the website through Google Analytics (Google Inc. based in the USA). The Operator does not transmit any personal data to the service provider, only anonymized information. The service relies on the use of cookies on the user’s end device. Regarding user preferences collected by the Google advertising network, users can view and edit cookie-related information using the tool: Google Ad Preferences

The Operator uses remarketing techniques to tailor advertising messages to user behavior on the website. This may create the illusion that user personal data is being used for tracking, but in practice, no personal data is transferred from the Operator to advertising operators. The technological condition for such actions is the enabled support for cookies.

The Operator utilizes the Facebook pixel. This technology allows Facebook (Facebook Inc. based in the USA) to recognize that a registered user on Facebook is using the Service. In this case, it relies on data for which it is the administrator, and the Operator does not transmit any additional personal data to the Facebook service. The service is based on the use of cookies on the user’s end device.

8.Cookie Information

The Service uses cookies.

Cookies, also known as “ciasteczka,” are computer data, in particular text files, that are stored on the end device of the Service User and are intended for using the Service’s web pages. Cookies typically contain the name of the website they come from, the time they are stored on the end device, and a unique number.

The entity placing cookies on the end device of the Service User and accessing them is the operator of the Service.

Cookies are used for the following purposes: maintaining the user’s session in the Service (after logging in), so that the user does not have to enter their login and password on each page of the Service; achieving the goals specified above in the “Key Marketing Techniques” section;

Two fundamental types of cookies are used within the Service: “session” cookies and “persistent” cookies. “Session” cookies are temporary files that are stored on the user’s end device until they log out, leave the website, or close the software (web browser). “Persistent” cookies are stored on the user’s end device for the time specified in the parameters of the cookies or until the user deletes them.

Web browsing software (web browser) typically allows cookies to be stored on the user’s end device by default. Service Users can change their settings in this regard. The web browser allows you to delete cookies. It is also possible to automatically block cookies. Detailed information on this subject can be found in the help or documentation of the web browser.

Limiting the use of cookies may affect some functionalities available on the Service’s web pages.

Cookies placed on the end device of the Service User may also be used by entities cooperating with the Service operator, in particular, this applies to companies such as Google (Google Inc. based in the USA), Facebook (Facebook Inc. based in the USA), Twitter (Twitter Inc. based in the USA).

9.Managing Cookies – How to Give and Withdraw Consent in Practice?

If the user does not want to receive cookies, they can change their browser settings. Please note that disabling cookies that are necessary for authentication, security, and maintaining user preferences may make it difficult, and in extreme cases, may prevent the use of websites.

To manage cookie settings, select the web browser you are using from the list below and follow the instructions: Edge, Internet Explorer, Chrome, Safari, Firefox, Opera

Mobile devices: Android, Safari (iOS), Windows Phone

This policy template has been generated for informational purposes, free of charge, based on our knowledge, industry practices, and legal regulations in force as of November 10, 2023.